LegalEffective date: November 7, 2026

Privacy Policy

This Privacy Policy explains how 351 Studio LLC ("351 Studio," "we," "us") collects, uses, and shares information when you visit 351studio.com, contact us about a project, subscribe to our newsletter, or talk to our AI sales chat. If you have any questions, email us at:

What We Collect

Contact and project inquiry forms. When you submit a contact or project inquiry form, we collect the details you provide, typically your name, email address, company, the service you are interested in, and your message. These submissions are delivered to our inbox as transactional emails through Brevo; they are not stored in a database on this website.

Newsletter signups. If you subscribe to our newsletter, we collect your email address along with technical metadata about the signup: your IP address, browser user-agent, the referring page, and any UTM campaign parameters. This information is stored in Google Firebase Firestore together with an unsubscribe token so you can opt out at any time.

AI sales chat. Our website offers an AI-powered sales chat. We collect the messages you send and any details you choose to share in the conversation, such as your email address or project budget. Conversations are processed by Anthropic's Claude model to generate responses and are stored on our CRM system so a human producer can review the conversation and follow up with you. A visitor token is kept in your browser's localStorage to remember your conversation between visits, and live chat messages are relayed through Pusher. Before your first message, Cloudflare Turnstile runs an invisible check that you are not a bot.

Analytics and advertising data. We use Google Tag Manager, Google Analytics 4 and Google Ads to understand how visitors use our site and to measure our advertising, and Ahrefs Analytics, which sets no cookies. Vercel Speed Insights measures how quickly our pages load for visitors; it sets no cookies and records only anonymous timings with the page, browser, device type and country, never your IP address. The Google services automatically collect information such as cookies, device and browser details, pages visited, and approximate location derived from your IP address. If you visit from the European Economic Area, the United Kingdom or Switzerland, the Google services load only after you accept cookies in the banner shown on your first visit, and you can change that choice at any time through Cookie settings in the footer. To decide whether to show the banner, our hosting provider reads the country your request comes from; the country is not stored.

Spam protection. Google reCAPTCHA v3 runs on pages with forms, and Cloudflare Turnstile on the AI chat, to protect against spam and abuse. Your use of reCAPTCHA is subject to Google's privacy policy and terms of service, and of Turnstile to Cloudflare's.

How We Use Your Information

  • Responding to your inquiries and messages
  • Preparing quotes and proposals for your project
  • Sending you the newsletter you requested
  • Improving our website and the content we publish
  • Measuring the performance of our advertising

Third-Party Processors

We rely on the following service providers to operate this website. Each processes data on our behalf under its own privacy policy:

Google
Analytics, Ads, Tag Manager, reCAPTCHA, and YouTube video embeds in privacy-enhanced mode
Cloudflare
bot protection for the AI chat (Turnstile) and delivery of our films
Anthropic
AI model that powers our sales chat
Pusher
real-time relay for live chat messages
Brevo
transactional email delivery for form submissions
Firebase / Google Cloud
storage for newsletter subscriptions
Ahrefs
website analytics without cookies
Sanity
content management system for our blog
Vercel
website hosting and anonymous page speed measurement (Speed Insights)

Cookies & Local Storage

The Google services described above set analytics and advertising cookies. In the European Economic Area, the United Kingdom and Switzerland they are set only after you accept them in the cookie banner, and you can withdraw that choice at any time through Cookie settings in the footer; elsewhere they are set when a page loads. Your browser's localStorage holds three small items that are not personal data: your cookie choice, a chat visitor token that keeps your AI chat conversation continuous between visits, and your Pause motion preference. YouTube videos are embedded in privacy-enhanced mode, which sets no cookie until you play one.

You can clear cookies and localStorage at any time through your browser settings.

Your Rights

Depending on where you live, including under the GDPR, the UK GDPR, the CCPA and Canada's PIPEDA, you may have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information
  • Opt out of marketing communications
  • Withdraw your consent to cookies at any time, through Cookie settings in the footer

Every newsletter we send includes an unsubscribe link. For any other request, email us at contact@351studio.com and we will respond as required by applicable law.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy (for example, to respond to your inquiry, deliver the newsletter, or follow up on a chat conversation) or as required by law.

When information is no longer needed, we delete it.

Children's Privacy

Our website and services are not directed at children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date at the top. The effective date reflects the latest version.